Documenting your ERP system starts here
Most organizations document their business-processes, some
because of legislation or corporate policies and some to secure,
that their business is still running, when key employees leave the
company. We all create the same type of step-by-step documentation
upon which they make additional e-learning applications to better
support new employees and video to improve the learning curve if
their business applications.
Documentation is typically created with low-tech tools such as
word processors and screen-capture software. E-learning apps are
created using generic software tools and creating these apps is
normally a time consuming and expensive task. Video-learning
material is created recorded another set of generic software that
enables you to capture your computer desktop as you navigate
through an application and add speech and text.
Maintaining the documentation
Imagine the frustration when new versions of the operating
system or upgrades within the ERP-system that are required to
support your business processes are installed. The end-user
experience of the application is new and every screen-shot needs to
be recaptured, every e-learning app must be rewritten and all
video-material must be rerecorded. This is a tedious task and most
organizations never get around to doing the update, naturally
resulting in less usage by the end-user and ultimately a dilution
of the value of the documentation.
Still creating your documentation using low-tech tools ?
ClickLearn is the software tool for automatically creating and
maintaining updated, multi-language, highly available end-user
documentation and e-learning applications that live up to
corporate-, quality insurance and legislative regulations for
customers using Microsoft Dynamics/NAV (Navision) or SAP at 10 % of
the cost of manually creating and maintaining the same high-quality
and multimedia-supported documentation.
